Frequently asked questions & answers

Here you’ll find answers to common questions about how Taxara works, what it offers, and how it makes managing your finances easier. Taxara is an AI-powered finance app built for UK freelancers and small businesses.

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General questions

How do I contact customer support?

You can reach us easily via:• Email: support@taxara.co.uk

Can I request a demo before subscribing?

Yes! You can request a live demo session by contacting our support team through our website’s contact form.

Is Taxara available in other languages?

Currently, Taxara is available in English. We are planning to introduce Arabic language support in the near future.

Will Taxara be attending any events?

Yes! We will be exhibiting at Accountex 2025 on 14–15 May 2025 at ExCeL London. Visit us at Stand 1430-C to meet the team and learn more about Taxara.

I’m interested in partnering with Taxara. Who do I contact?

We’re always open to partnerships! Please email us at partnerships@taxara.co.uk and a member of our team will get back to you.

Does Taxara offer customer support?

Yes! Our team is here to help. You can reach out via email or WhatsApp for quick and friendly support.

How do I get started with Taxara?

Simply download the app or sign up through our website www.taxara.co.uk and follow the quick setup guide — you’ll be ready in minutes!

Is my financial data safe with Taxara?

Absolutely. We use advanced encryption and follow strict UK data protection laws to keep your information secure.

What devices can I use Taxara on?

You can use Taxara via your smartphone, tablet, or computer — anytime, anywhere.

How much does Taxara cost?

Taxara is available for just £6.99 per month — offering professional accounting tools at an affordable price.

Can Taxara help me file my taxes?

Yes, Taxara makes it easy to organise your records and prepare for tax submissions. It helps you stay compliant and avoid last-minute stress.

Is Taxara MTD (Making Tax Digital) ready?

Yes, Taxara is developed in line with HMRC’s Making Tax Digital requirements, helping you stay compliant with UK tax regulations.

Do I need any accounting experience to use Taxara?

No! Taxara is built to be simple and beginner-friendly. You don’t need to be an accountant to manage your finances with Taxara.

Who is Taxara for?

Taxara is ideal for barbers, taxi drivers, handypeople (e.g., plumbers, plasterers), hairdressers, freelancers, and other small business owners in the UK.

What is Taxara?

Taxara is an easy-to-use accounting app designed specifically for sole traders, self-employed individuals, and small businesses. It helps you manage your bookkeeping, track expenses, and stay on top of your taxes — all in one place.

Billing & Subscription

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Once cancelled, you will retain access until the end of your current billing period.

What payment methods do you accept?

We accept major debit and credit cards securely through our payment partners.

How do I manage my subscription?

You can manage your subscription settings directly through your account dashboard. If you need help updating payment details or cancelling, please contact our support team.

Is there a free trial available?

Currently, Taxara does not offer a free trial. However, we keep our pricing affordable at just £6.99 per month to ensure maximum value for self-employed individuals and small businesses.

Technical Support

How do I update my app to the latest version?

Updates are available via your device’s app store. Simply go to the App Store (iOS) or Google Play (Android), search for “Taxara,” and tap “Update” if available.

The app isn’t working correctly. How can I fix it?

Please try these steps:• Make sure you have the latest version of the app installed.• Restart the app and your device.• Check your internet connection.If the issue continues, contact our technical support with a description of the problem.

I’m having trouble logging into my account. What should I do?

First, double-check your email and password. If you still have trouble, click on the “Forgot Password” link or contact our support team.

Data Privacy & Security

Will my data be shared with third parties?

No. We never sell or share your personal or financial data with third parties without your explicit consent.

How does Taxara protect my personal and financial data?

Taxara uses industry-standard encryption, secure servers, and complies with UK GDPR regulations to protect all user information.

Refund Policy

Do you offer refunds?

As per our terms and conditions, we do not offer refunds for monthly subscriptions. We recommend reaching out to our support team if you experience any technical issues, and we’ll be happy to assist.

Never stress again

Never be late again

Never waste time

On time.
In shape.

Taxara keeps your finances in shape and always on time - with just a few simple taps and clicks.

Try for free

Simple.
Affordable.

Taxara comes with a free plan, and the premium one starts from £6.99 - about the same as your daily coffee.

Try for free

Your time.
All yours.

Win back your time and focus on what you love most - let Taxara’s AI take care of the rest.

Try for free

Got questions?

What is Taxara?

Who is Taxara for?

Taxara is ideal for barbers, taxi drivers, handypeople (e.g., plumbers, plasterers), hairdressers, freelancers, and other small business owners in the UK.

How much does Taxara cost?

Taxara is available for just £6.99 per month — offering professional accounting tools at an affordable price.

Is Taxara MTD (Making Tax Digital) ready?

Yes, Taxara is developed in line with HMRC’s Making Tax Digital requirements, helping you stay compliant with UK tax regulations.

Do I need any accounting experience to use Taxara?

No! Taxara is built to be simple and beginner-friendly. You don’t need to be an accountant to manage your finances with Taxara.

Taxara is live at ExCeL London for Accountex

Join us this May 2025 at the world’s largest accounting and finance expo. We’re out with a booth, meeting over 11,000 finance and accounting professionals.

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Save time for what matters most - with Taxara

Taxara Ltd. 273/275 Wilmslow Road,  Manchester, England

info@taxara.co.uk
support@taxara.co.uk

Loved by businesses in the UK

Get 100% off—visit us at Accountex, May 14–15

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Frequently asked questions & answers

General questions

Billing & Subscription

Technical Support

Data Privacy & Security

Refund Policy

Never stress again

Never be late again

Never waste time

On time.In shape.

Simple.Affordable.

Your time.All yours.

Got questions?

Taxara is live at ExCeL London for Accountex

Save time for what matters most - with Taxara

Get 100% off—visit us at Accountex, May 14–15

Cookie Settings

On time.
In shape.

Simple.
Affordable.

Your time.
All yours.